Management

Some are leaders, and others are followers. We have heard this all our lives. If it is true. Which are you? That should depend on the situation you are in. At times, even the best leader should step back and allow others to take the reins.

Managers are leaders. The best allows others to lead when they show talents and abilities. I have often trained employees who eventually became department supervisors or managers. My management experience began with my first job while still in high school.

Does that seem unusual to you? I’ve gotten to know many leads, supervisors, and managers over the years who have started in the ranks and worked their way up in companies. You know that old saying, “The cream always rises to the top.”

The most important upper managers that you know of have most likely started at lower levels. What is the President of the United States? He is the chief executive. That means he is the top manager. He has lower management that works for him. Each Cabinet member also manages their staff as well.

Think about the people that you have voted for during the last few decades. Most of the candidates were governors, senators, and congressmen who began at lower levels of state government or even as assistants to others who worked in these offices.

The problems any business has can also crop up in government. Managers who try to bully their way through, around, or over employees seem to exist everywhere. I’ve noticed commercials on local TV for an attorney who is asking women to call her if their bosses are acting inappropriately

These are the worst cases of bad management, but there are a lot of poor managers out there in the business world. I would rather take some time to tell you what I learned from some of my best managers. Mr. Costello owned Dog N Suds on North Glenstone in the 1970s, and he taught me to treat everyone the way I wanted to be treated. Sounds familiar, doesn’t it?

Tom hired me as a salesman and promoted me to a store manager in three months. He then recommended me to be the assistant livestock manager at the wholesale company owned by the man who owned the pet stores. He and the livestock manager, John, then recommended me for my first purchasing position.

Gary hired me as a buyer and made me his purchasing supervisor with the intention of my taking his position when he moved from purchasing to another spot in the company. I learned from some of the best, and I have trained some of the best. Accept help and pass it on.

©Copyright 2026 by Charles Kensinger

A Positronic Christmas

For almost five years I was with Positronic Industries.  Starting as a buyer, before the first anniversary a promotion to purchasing supervisor came through. One of my favorite things about that job was the feeling of the company being a family. Not all the employees felt that way, though.

One of my favorite things was the annual Christmas party. A Hawaiian luau, a western theme, and Silver Dollar City were some of the themes and venues that we were invited to with one special person in our lives. Many of my friends from that time are no longer there.

The reason that I enjoyed working for them was the people that I worked with and for. I would have liked to have retired from that position, but the crash of 2008 meant that many of us were laid off during 2009 and following. I have learned much from that experience.

One thing is not to take anything for granted. I continued my career with two other companies after that time. I retired as a purchasing manager. My ministry continued with each of these companies. Now I hope I can share some other things I’ve learned over my fifty years in business.

Managers and supervisors often believe that their job is to tell those that report to them what they need to do. A better way is to work with the team that you lead and utilize everyone’s talents and expertise to be better at what you are tasked to do. My experience has been that ideas and concepts flow from each employee in varied ways.

I worked for one boss that seemed to be constantly in fear that others would be deemed more suitable for their position. Instead of openly utilizing each person and their abilities, they dismissed valid ideas and changes in procedures. After a few weeks these same concepts were introduced as the manager’s brainchild. By this technic, they claimed these as their own.

I’ve seen this method utilized in church and community situations as well. I believe a lack of self-esteem is at the heart of this behavior. Refusing to give credit where it is due causes some to stop sharing their thoughts. Why contribute when someone else accepts the rewards?

Criticism for the sake of attacking others is one more common occurrence. I’ve seen this from employees to management and in the converse. If we do not feel that we are respected and appreciated, we may attack someone that we see as a threat to us. This does not promote a unified front.

Have you been on the receiving end of this type of abuse? Recognizing why it is taking place can contribute to eliminating this problem. It does not usually help to accuse the offender of this practice. I have left positions on more than one occasion when the owner or manager displayed objectional behaviors or a lack of confidence in me.

I’ve mentioned many negatives and would like to leave you with the qualities of the three best bosses I have had in my life. The owner at Dog ‘N Suds, my first job, recognized the value of each of his employees. If someone had difficulties with certain tasks, they were aided in those areas. He also recognized those who simply did not try to learn, and they were allowed to find other employment.

Tom saw something in me during our interview that made him offer me a sales position in an industry that I had no experience with. After a few months, he promoted me to a store manager, recommended me for a job under another manager, and for my first purchasing position. He saw what I could be and supported my growth.

I accepted another job for a man that I openly told his boss that I would be working to move into his role. I was honest and thought later that my words were ill chosen. I have always looked for improvement in myself and others. When I join a company or organization, I endeavor to work in any capacity that I can.

I enjoy a challenge and rarely shirk added responsibilities. Gary recognized this and trained me to take his place when he had an opportunity to advance. My retiring from the workforce as a purchasing manager was a direct result of his tutelage.

Hard work, dedication to expanding your horizons, and helping others advance is what a supervisor, manager, or owner should do. I could give you more personal examples of others that have exhibited these qualities to me over the years. Take a few moments and think of others that showed you qualities that you have gained in your life.

Christmas is a time of sharing and remembrance. People have made you who you are. Some by their positive actions, while others impacted us to be different from them. I hope that I am one of the former and not the latter. Merry Christmas to you all.

©Copyright 2024 by Charles Kensinger