It seems like an easily determined idea, doesn’t it?  Parents, teachers, and employers all fail to recognize this one fact. A father or mother attempts to teach a child how to use a spoon, a fork, or the potty chair before they want to. And it is always a struggle. I know. We tried that with Heather.

She would sit on the pot and not do anything.  Then she decided she wanted to use the chair because she was tired of diapers. Why do training diapers help so many kids? They don’t want to lose the security of the protection from accidents, but they want freedom in the bathroom. They also wish for Mom and Dad’s approval.

Effective teachers find ways to encourage their students to learn, but may use games, toys or other activities that catch the attention and are interesting. This type of learning must be customized for every student. If you are fortunate, more than one person is captured by the same activity. Others require a different approach.  Learning centers in classrooms take advantage of this principle.

Although I have never carried the title of “trainer” as a supervisor, manager, or an employee hoping to help someone else get ahead, I have trained hundreds of people in dozens of areas. Often, the lessons I taught to others were taught the hard way by trial and error for me. The desire to make learning easier for someone else makes me want to discover how to help them catch what I am throwing at them. This is how it should be done in the workplace.

The truth is that many are afraid to instruct others in what they know. They believe their job security depends on no one else knowing as much about their job.   

On other occasions, we want to pass on knowledge, but do not know how because our school was hard knocks. We learned by doing and believe others will also.  On-the-job training is good, but why shouldn’t those with more experience guide the newbies?  Show them the things you tried first that did not work. Tell them why you do it the way you do and all the other methods that are not as good. These stop wasting time and effort.

If they listen. That leads us back to the title of this article.  No one can teach you what you do not wish to learn. If you are stubborn and will not take instruction, you are doomed to repeat other mistakes and be thought less of. 

When your trainer takes the time to show you their errors, you don’t have to repeat them. Hopefully, you will not be greeted with the worst of all educational philosophies, “Because I said so.”

It is time to take your company to the 21st century. Write a procedures manual that includes every process in your business. This is one of the requirements for all major companies. Certifications that multinational companies must maintain to bid on government contracts require this manual. Start with this item and see where it takes you.

©Copyright 2025 by Charles Kensinger