Work – Charles (Chuck) Kensinger

CHAPTER ELEVEN

November 23, 2025

PREPARING FOR SERVICE

1974 was a year of change in my life. I was a sophomore at SMSU. My application to Missouri University in Columbia was mailed in January. In March I had the opportunity to serve as youth week pastor at my church, Immanuel Baptist. I preached my first sermon with the help of Pastor Clyde Leonard. Life was about to change.

I left the comfort of Dog ‘N Suds and began working at Denny’s. They were open 24 hours a day. My job was busboy and dishwasher. I often worked on the graveyard shift on Saturday, showered at home and went to church. I would catch a nap after lunch and return for the evening worship service.

That summer Mac Davis came to the Ozark Empire Fair. I did not go to the show, but Vanessa had reserved seat tickets with some of her friends. I worked the late shift that night. Around 1:00 am Mac and his manager came in for breakfast after the show.

The waitress who took his order was too nervous to ask for an autograph. I took a bus tub out with a piece of paper for his signature. After placing the tub on a nearby table I walked over and asked for the autograph. I returned to the back after putting Mr. Davis’s eggs under the heat lamp for him and gave the paper to his waitress.

My sister was upset the next morning that I had not gotten her an autograph also. She was mad when a few months later he released the song “Oh, Lord it’s hard to be humble. (When you’re perfect in every way.)”. It wasn’t the song that made her mad. It was the fact I told her it was written about me. I still maintain that today.

By the time my acceptance letter to the journalism school at MU came, I no longer wanted to be a newspaperman or broadcaster. I knew God wanted me to do something else. Education in journalism was not a priority. Studying the scriptures was most important.

Clyde was a graduate of SWBC and Mark, our youth minister was a student there. When I told my Mother I wanted to check it out she was not surprised. She wasn’t at church the day I made my commitment to full time ministry but one of her friends told her before I got the courage to. That was hard to do. To tell my parents I was wrong about where my life would lead was extremely difficult.

An appointment was made, and we went to the campus, spoke to the enrollment office, and were shown one of the dorms and the cafeteria and campus union. It was not nearly as large as SMSU. We discussed how we would afford the added expense. We had been told about scholarships that I might be eligible for.

Clyde helped obtain church approval for a matching scholarship. If I drove rather than staying in the dorm I would get a commuter scholarship. There was also a ministerial scholarship that we used. It ended, costing about the same as SMSU.

I had to take Biology, New Testament and Old Testament which were general education classes that freshmen normally took. I wanted to continue foreign language, and they offered Biblical Greek. I scheduled Greek and New Testament for the first semester. Dr. Cowen taught both. Over the next two years I had him at least once every semester. Richard W. Nixon was in my New Testament Class. He was a freshman.

I enrolled as a transfer student with over 60 hours. My original degree plan was for an English major. I was considering getting a teaching certificate to have something to fall back on, if preaching did not work out. As I got into the first semester, I decided to put everything in God’s hands. I changed my major to religion. That made me a preacher boy. I felt that God wanted me there to study the Bible. That’s what I did for two years.

Early in the semester I saw a posting for summer missionaries. You would spend 10 weeks working through the Home Mission Board. They paid the expenses and a small amount for the summer. I thought this was a better Idea than the summer I worked at Zenith Television in Springfield. I made good money and spent time studying my German while working on a final line, but I wanted something more than money now.

The time I spent on the road driving the 30 miles to and from Bolivar gave me the opportunity to develop my praying skills. I still find commuting time to work a perfect time to get my day started right. I did not know the changes that would come before the summer. I could not foresee another calling from God.

MONDAY, MONDAY

August 2, 2025

Remember in high school how you could not wait to get to school on Monday each week and see the friends that you did not hang out with on the weekend? You didn’t? That seems odd. I was going to relate that experience to how you look forward to working every Monday morning.

You say you do not look forward to Monday mornings? That seems odd, also. The Apostle Paul tells us that we are to do our work as if it were done for Jesus. If you were working for Jesus, you would be chomping at the bit for Monday, wouldn’t you? While our fellow workers are praising God for Friday, shouldn’t we praise Him for Monday and the opportunity to earn our own living?

Most think there is something wrong with “TGIM”. The universe began on Monday morning. According to the Western point of view, the first full day after Jesus’ resurrection was Monday. Since work should be looked on by the Christian as a blessing, shouldn’t the beginning of the work week be a blessing also?

I’m talking about craziness. No one likes Mondays, and they never will. While unemployed, I dreaded the work week. Others returned to the job. Thousands like me joined the unemployment lines. We went to our computers and looked for work. In today’s modern society, the line is online. Most companies do not accept applications in person anymore. When you go to Wal-Mart to apply for a job, you are directed to an in-store computer where you can fill out the employment application.

The hardest job I have ever had was searching for employment. The agencies had my number. I received a few calls from them. Mostly, I received rejections from everyone. My twenty-five years in sales and customer service aided somewhat in keeping me from being overly depressed. Almost three years without regular work does take its toll.

These are the things I thought about this Monday. TGIM, thank God it is Monday and there is work to be done. My work now is writing. This is also my continuing ministry. I spent over forty years as a workplace minister until there was no workplace to minister in.

When I worked at Positronic Industries, that was my ideal job. I began as a buyer in the purchasing department and became a purchasing supervisor three months later. I was excited to go to work every day. Turn your work life over to Jesus and let Him become your boss.

The job I retired from was not as easy to handle as Positronic. There was stress from a boss who did not want me to make any of my own decisions. Everything had to be done the way he wanted it, and he did not understand when delivery dates or truck pickup times did not fit his schedule.

I kept telling myself that I was working for Jesus and not him. I made it through every day because I wasn’t trying to please anyone but my Lord. That worked for me. I hope it will work for you as well.

How do you train?

June 29, 2025

Training is critical to job performance. It is one of those items that is taken into consideration with each new hire. Training is another cost for a new employee. If your company does not calculate this factor, it is still costing them money to train people for positions and functions.

The best way for most of us to learn is to be shown a task and then allowed to perform it until we are comfortable with it. The individual we are training sets such things as the number of repetitions needed, the amount of background knowledge required, and supervisory aspects. No two employees are ever the same, even if they are similar in some characteristics.

Over forty years in business in the office, out in the factory or shop, and everything from a line assembler to the operations manager, I have learned how to train and that many people are not naturally suited to train or be trained.

Three areas need to be looked at to ascertain that a company has adequate training. Does corporate management provide training guidelines? Do they provide the man (or woman) hours and equipment to allow for excellent education of job functions? Does middle management oversee the process thoroughly? If any of the answers to any of these questions are no, an employee may be lost due to a lack of training.

In some cases, higher-ups assume that the training takes place at the lower levels. That assumption is often incorrect. Top executives do not train; however, they need to guarantee that each level below them knows their responsibilities for advancement in the job performance of all under their authority. An office manager, branch manager, supervisor or foreperson should be held responsible for all those who are under them.

Training takes time away from daily responsibilities for both the new employee and the trainer. Other associates need to accept the extra load for those involved in providing proper training. If equipment needs to be used to learn, it should be provided. Often, special training centers can be assembled to give ongoing refresher courses in newly introduced functions. When you want an employee to learn new software, you must give them the time with that program and a trainer to accomplish the task.

Now we are back to the managers and supervisors for the oversight of all functions. A cursory glance at production or other work is not enough to determine if everything is going as planned. Quality inspection of work is required. Time and money are saved because these tasks are given proper emphasis.

One of the best tools I found at many of the companies I worked with was the procedures manual. This is a book of operations that are required for every employee to accomplish their assigned tasks. I’ve written and used these texts often. They are one more tool for training.

Gifts from God

January 18, 2025

When we think about gifts from God, I am not sure that we all think of the things listed in this song. Your job, whether you like it or not, is given by God. James 1:17 tells us that every perfect gift comes from above.

This song is not talking about gifts of the spirit. It is speaking of the daily blessings that each of us receive and do not recognize as gifts. Let’s talk about some of the things that are not mentioned in the list given in the song. Or maybe we can talk about some of those in it as well.

Most of us take life for granted. The Declaration of Independence, which we celebrate in this country every July 4th, calls it one of the self-evident truths. Thomas Jefferson put it as life, liberty, and the pursuit of happiness. Those who take the lives of others do not seem to agree with this.

When I was unemployed for over three years, I came to realize that a job was another thing I should always be thankful for. Getting up in the morning and doing work for a day or two at a time is wonderful. I was thankful for each temporary position that I acquired. I still wanted the security of a place to go each day and a regular paycheck.

My family is a gift that this song points out. There are also my friends and my church that I must mention. They are in my life to keep me focused on the things that I need to appreciate. Someone I can joke with is also a gift that I often overlook. Do you have anyone that will take all your grief and give it back to you?

I can walk into a room, approach a perfect stranger, and begin a conversation like I have known them all my life. Some of my friends have witnessed this ability and asked me how long we have known each other. They comment on this from time to time. They look amazed when I say that we just met.

I know many people who do not read very much. I know some writers, but most of my friends are not into the things that I am into. My love for words, research, and turning the appropriate phrase are gifts that make me who I am. Many authors talk about how easily they can find viable ideas. This is one more way that I am blessed.

It is amazing how many gifts I have taken for granted all these years. In listening to the many iterations of “Gifts of God,” I have discovered how wonderful it is to be the recipient of everything large and small that He gives me every day. I hope you see this in your life as well.

A Positronic Christmas

December 16, 2024

For almost five years I was with Positronic Industries. Starting as a buyer, before the first anniversary a promotion to purchasing supervisor came through. One of my favorite things about that job was the feeling of the company being a family. Not all the employees felt that way, though.

One of my favorite things was the annual Christmas party. A Hawaiian luau, a western theme, and Silver Dollar City were some of the themes and venues that we were invited to with one special person in our lives. Many of my friends from that time are no longer there.

The reason that I enjoyed working for them was the people that I worked with and for. I would have liked to have retired from that position, but the crash of 2008 meant that many of us were laid off during 2009 and following. I have learned much from that experience.

One thing is not to take anything for granted. I continued my career with two other companies after that time. I retired as a purchasing manager. My ministry continued with each of these companies. Now I hope I can share some other things I’ve learned over my fifty years in business.

Managers and supervisors often believe that their job is to tell those that report to them what they need to do. A better way is to work with the team that you lead and utilize everyone’s talents and expertise to be better at what you are tasked to do. My experience has been that ideas and concepts flow from each employee in varied ways.

I worked for one boss that seemed to be constantly in fear that others would be deemed more suitable for their position. Instead of openly utilizing each person and their abilities, they dismissed valid ideas and changes in procedures. After a few weeks these same concepts were introduced as the manager’s brainchild. By this technic, they claimed these as their own.

I’ve seen this method utilized in church and community situations as well. I believe a lack of self-esteem is at the heart of this behavior. Refusing to give credit where it is due causes some to stop sharing their thoughts. Why contribute when someone else accepts the rewards?

Criticism for the sake of attacking others is one more common occurrence. I’ve seen this from employees to management and in the converse. If we do not feel that we are respected and appreciated, we may attack someone that we see as a threat to us. This does not promote a unified front.

Have you been on the receiving end of this type of abuse? Recognizing why it is taking place can contribute to eliminating this problem. It does not usually help to accuse the offender of this practice. I have left positions on more than one occasion when the owner or manager displayed objectional behaviors or a lack of confidence in me.

I’ve mentioned many negatives and would like to leave you with the qualities of the three best bosses I have had in my life. The owner at Dog ‘N Suds, my first job, recognized the value of each of his employees. If someone had difficulties with certain tasks, they were aided in those areas. He also recognized those who simply did not try to learn, and they were allowed to find other employment.

Tom saw something in me during our interview that made him offer me a sales position in an industry that I had no experience with. After a few months, he promoted me to a store manager, recommended me for a job under another manager, and for my first purchasing position. He saw what I could be and supported my growth.

I accepted another job for a man that I openly told his boss that I would be working to move into his role. I was honest and thought later that my words were ill chosen. I have always looked for improvement in myself and others. When I join a company or organization, I endeavor to work in any capacity that I can.

I enjoy a challenge and rarely shirk added responsibilities. Gary recognized this and trained me to take his place when he had an opportunity to advance. My retiring from the workforce as a purchasing manager was a direct result of his tutelage.

Hard work, dedication to expanding your horizons, and helping others advance is what a supervisor, manager, or owner should do. I could give you more personal examples of others that have exhibited these qualities to me over the years. Take a few moments and think of others that showed you qualities that you have gained in your life.

Christmas is a time of sharing and remembrance. People have made you who you are. Some by their positive actions, while others impacted us to be different from them. I hope that I am one of the former and not the latter. Merry Christmas to you all.

Labor intensive

February 1, 2024

We all work too hard. Or do we? On weekend mornings when my wife is off work, we fix a nice breakfast wash dishes, and clean up the kitchen. When I was a boy, we had no dishwasher. When my mom was a girl, the water had to be carried from the pump outside the house.

Her father and brothers butchered the hog and cured the bacon. Her mother made the sausage. Her sisters gathered the eggs, milked the cow, and helped make the biscuits and gravy. Grandma told Mom stories of helping to harvest and thresh the wheat each year and take it to the grist mill for grinding into flour.

Mom’s grandma told them she had to grind the corn and wheat by hand. They only processed enough each day for what they needed for that day’s meals. Her father went out in the woods and shot game for each day’s meals. Some days there was nothing in the area and he tried to catch fish. If that failed, bread or mush was all they had.

I work too hard when I plant my garden or mow my lawn. Some days the old push mower is hard to start. Last year I had to have someone help me put the belt back on my rider. Gas and oil are so expensive that some weeks it can feel like I would like to go back to the old push mower my dad used when he mowed their lawn on Nichols Street.

He told us, boys, that sharpening the blades on that mower was much more difficult with a file than taking the blade off our gas-powered mower and sharpening it with a grinder. He often wished that he was like his grandfather and only had to plow and harvest the garden and did not need to mow the yard because the goats and sheep took care of that.

In one of the jobs I had, I worked fifty hours a week for the same money I was paid at my previous position for a forty-hour week. I worked too hard for that money. At another company, I worked for sixty hours or more each week to get that business back on its feet. I spent three months with only one other employee to help.

I’ve read that in the early history of this country it was not unusual for factory and office workers to work an eighty-to-ninety-hour week for less than a dollar a week. That is why they came here because they had a chance to start their own businesses and not be dependent on an owner and would have something to hand to their children. Social Security did not exist until the 1930s. Most people could never retire unless their families could support them when they could no longer work.

I don’t even want to think about the farm by Marshfield that I went to with my brothers for two weeks each summer to help shovel out the silo, harvest the garden, and pick wild blueberries, strawberries, and gooseberries for little pay. Well, maybe come to think of it, I don’t work as hard as I thought.

Thanks for reading this, now I must go take my lunch out of the freezer pop it in the microwave, and wait a few minutes before I can eat. Life sure is hard in the twenty-first century.

Charles (Chuck) Kensinger

Walk With a Servant