I have been purchasing for almost 40 years. My first job as a purchasing agent was in 1978 with General Petco in Springfield, MO. I was promoted from assistant livestock manager to purchasing agent on the recommendation of two men whom I had worked under in that company. When these two managers were asked who in the company might be able to handle purchasing, my name was given.
I was told that we would try it for six months. Purchasing and I were such a good fit that in 1979, I took another purchasing position with a company I worked at for twenty-five years. I began as a purchasing agent and was promoted to inside sales, office manager, outside sales, back to office manager, and then operations manager. There was no job that I had not done. I trained people in purchasing, warehouse, sales, and clerical positions. I helped write the procedures manual while I was there.
While my title and job description varied over the years, I maintained purchasing responsibilities for the twenty-five years I was there. When I left there, I went to a manufacturer as the maintenance and repair buyer. MRO and OEM (Original Equipment Manufacturing) buyers vary in the products and quantities they purchase.
I retired as the purchasing manager at a manufacturer. Most people with average intelligence can be trained to do what I did. I was there for years and had a good handle on the position. The training process was not well thought out and implemented when I started.
This company is not unusual. Experienced people are hired and expected to do their work with minimal training. Few and far between are the positions where training is a priority. If you get two days with the last person to do the job, you are lucky.
I’ve trained everyone from truck drivers to salesmen. I know how to show anyone how to do any of the jobs I have performed over the last fifty years. I always gave new employees a steno pad to make notes. No one has as good a memory as they think they do. I encourage newer employees to broaden their horizons and learn as much as they can.
When I was a high school student, my first position was as a fry cook, and I learned how to do everything there and was put in charge of closing the drive-in from time to time. My first job out of college was as a food service management trainee. Every time I took a new job, I did my best to learn where I could go next.
I study anything I can to train myself, whether it is reading books or articles, or stepping into other roles to learn what they do. I told the president of a company I was interviewing with that on my first day, I would start training to take my boss’s job. Believe it or not, that was the reason they gave me the job.
©Copyright 2026 by Charles Kensinger
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